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FAQ


 

Q: How do I contact Summer Park Apartments?

A: Please contact us by email, phone or in person.

Q: What does the rent include?

A: Contact the Leasing Office for specific property utilities, if any, that may be included.

Q: Is parking available?

A: Yes. Parking is available on-site. However, you may need a parking decal. Contact the Leasing Office for specific parking details.

Q: Do you have laundry connections?

A: Yes, each apartment features washer and dryer connections.

Q: Do you have maintenance staff?

A: Yes. We have maintenance available during office hours as well as 24-hour emergency maintenance.

Q: What lease terms do you offer?

A: We offer 12-month leases.

Q: Is there a security deposit and is it refundable?

A: A refundable security deposit is required prior to move-in. Upon move-out, your apartment will be inspected for damage above normal wear and tear. Cost to repair damage beyond normal wear and tear will be deducted from the security deposit and the remainder of the deposit will be refunded.

Q: Are pets allowed?

A: Pets are not allowed except for service animals.

Q: Do I need renters insurance?

A: It is strongly recommended that you secure renters insurance. Residents are responsible for securing renters insurance as the property, owner, or Management Company are not responsible for damage or loss of personal property.

Q: How do I apply for housing?

A: Each property has its own application process. Please contact the Leasing Office regarding apartment availability, rent, income requirements or restrictions and how to obtain an application for housing. All applicants 18 and older must be present to apply. The office staff will provide a list of the required documents that are necessary for the application and an appointment is strongly recommended.

Q: Can you send me an application?

A: An original copy of the application with original signatures must be provided to the leasing office. In certain situations, a copy of the application can be mailed. However, there are documents that may need to be completed with the assistance of a staff member.

Q: How long will it take to be approved for an apartment?

A: Depending on the circumstances of each household, the approval process varies. Generally, the approval process takes 5-7 business days.

Q: Is there a cost to apply?

A: The standard application fee is $35 per adult (18 and older or based on the legal age in your state).

Q: Do you perform a credit check?

A: We perform a credit check as well as a criminal back ground check and rental history verification. The results will be assessed as a factor in approving your application.

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